At RouteAlign.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website.
By accessing or using RouteAlign.com, you agree to the terms outlined in this policy.
1. What Information We Collect
We may collect the following information when you use our platform:
- Personal Information: Name, email address, phone number, and business/company name (if applicable).
- Route and Listing Details: Pickup and drop-off locations, dates, and any content you submit through listings or quote requests.
- User Interactions: Messages exchanged between drivers, companies, and shippers/renters via our platform.
- Device Information: IP address, browser type, device type, and access times.
- Cookies and Tracking: See section 5 for more details.
2. How We Use Your Information
We use your information to:
- Facilitate connections between drivers/companies and customers/shippers.
- Manage your account and preferences.
- Send important updates, notifications, or service-related messages.
- Monitor and improve platform functionality and user safety.
- Prevent fraudulent or malicious activity.
We do not sell or rent your personal data to third parties.
3. Sharing Information
We may share limited information with third parties under these circumstances:
- With your consent;
- To comply with legal obligations or respond to lawful requests;
- To detect and prevent fraud, abuse, or security threats;
- With service providers who help us operate RouteAlign (e.g., hosting, analytics).
4. User Responsibility
While RouteAlign provides a platform for connecting users, you are responsible for:
- The information you share with others through messages or listings.
- Verifying the identity and trustworthiness of other users before making payments or agreements.
We recommend keeping personal and financial information secure and only sharing details with verified contacts.
5. Cookies and Analytics
RouteAlign.com uses cookies and similar tracking technologies to:
- Keep you logged in;
- Analyze website traffic;
- Improve user experience.
You can manage or disable cookies through your browser settings. Some features may not function properly if cookies are turned off.
6. Data Security
We take reasonable steps to protect your data, including encryption and secure servers. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Your Rights
Depending on your region, you may have the right to:
- Access the data we hold about you;
- Request correction or deletion of your data;
- Withdraw consent for specific uses;
- Request data portability.
To exercise these rights, contact us at privacy@routealign.com.
8. Children’s Privacy
RouteAlign is not intended for children under 18. We do not knowingly collect personal information from minors. If we learn that a minor has submitted information, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top. Continued use of the site means you accept any changes made.
10. Contact Us
If you have questions or concerns about this Privacy Policy, reach out to us:
📧 privacy@routealign.com
🌐 www.routealign.com